Most TRD drops are pre-orders. If an item is marked PRE-ORDER, please allow approximately 3–5 weeks for manufacturing and fulfillment.

If an item is in stock and on hand, we'll get it packed up and headed your way within the week.

Any pre-order status and estimated timeline will always be clearly listed on the product page.

Yes. TRD ships to a large number of countries around the world.

International shipping rates are calculated based on your location and are outside of our control. Depending on where you live, shipping can sometimes be expensive. You'll be able to see the available shipping options and cost at checkout before completing your order.

Also, I'd probably add later that customs/duties may be the custom

Sometimes, but we can’t guarantee it. TRD is a small operation run by two people, and combining orders manually can create fulfillment issues or result in orders being missed or shipped twice.

If you place multiple orders, please expect them to be processed and shipped separately. If we're able to combine them, we will—but we can't promise it.

Need to cancel? No problem. Send us an email with CANCEL ORDER in the subject line and your order number in the message, and we'll take care of it.

Need to change your shipping address? Shoot us an email as soon as possible. We're happy to help when we can, but address changes may result in additional shipping charges, especially if the new destination changes the original shipping cost.

Once an order has shipped, we're unable to make changes to the shipping address.

All TRD sales are final. We generally do not accept returns or exchanges.

For complete details and any exceptions, please see our Returns + Exchanges page.

If something arrives damaged or we sent you the wrong item, please email photos and your order number to the Team Room email. If possible, send us a DM on Instagram as well so we can get eyes on it.

TRD is just my wife and I, and sometimes we make mistakes. We'll make sure you get squared away.