SHIPPING

Most TRD drops are pre-orders. If an item is marked PRE-ORDER, please allow approximately 3–5 weeks for manufacturing and fulfillment.

If an item is in stock and on hand, we'll get it packed up and headed your way within the week.

Any pre-order status and estimated timeline will be listed on the product page.

INTERNATIONAL SHIPPING

Yes, TRD ships to a large number of countries around the world.

International shipping rates are calculated based on your location and are outside of our control. Depending on where you live, shipping can sometimes be expensive. Available shipping options and costs will be shown at checkout before you complete your order.

SHIPPING ADDRESSES

Please double-check your shipping address before completing your purchase. Customers are responsible for providing a complete and accurate shipping address.

If you notice a mistake, email us as soon as possible. We'll do our best to help, but address changes are not guaranteed and may result in additional shipping charges.

If an order is shipped to the address provided at checkout and is lost, returned, or delivered incorrectly because of an address error, we are not responsible for replacing or reshipping it at our expense. We may be able to help on a case-by-case basis, but additional shipping charges may apply.

RETURNS + EXCHANGES

All TRD sales are final. We generally do not accept returns or exchanges.

If you receive an incorrect or damaged item, that's different. Send us an email with your order number and photos of the issue, and we'll work with you to get it squared away.

DAMAGED OR INCORRECT ORDERS

If something arrives damaged or we sent you the wrong item, please email photos and your order number to the Team Room email. If possible, send us a DM on Instagram as well so we can get eyes on it.

TRD is just my wife and I, and sometimes we make mistakes. We'll make sure you get squared away.